We have tried to answer all your questions but please contact us via email at info@smartvisitsolutions.com or call one of our team on 1-300-661-711 if you have any questions.
See Melbourne & Beyond Smartvisit Card
• The Card
• Attractions
• Planning
• Purchase
What are the benefits of See Melbourne Smartvisit Card?
With your Smartvisit Card you will receive great savings and value whether traveling alone or with your family and friends. It offers free admission to over 60 attractions throughout Melbourne. It will also help you with your trip planning and will ensure that you get to see and do all the best things available.
Who is the See Melbourne & Beyond Card for?
Anyone who visits Melbourne and Victoria will benefit from the See Melbourne Smartvisit Card. There is something for everyone. It is perfect for first time visitors, return visitors or locals who have not been to the local attractions for a while. It includes all the major attractions, plus the lesser known ones.
Does the Smartvisit Card come with a guidebook?
Yes. You will receive for FREE a 128 page Smartvisit guidebook with every order that you make. You will find information on all the Melbourne & Beyond attractions, plus maps and local tips.
Is there a Smartvisit Card for children?
Yes. Available for children aged between 4 and 15. For under 4s, no card is necessary. Children who are 16 or older will need an adult card.
Do you have a family card?
No. There is currently no family card available and each member of your party will require their own card. However the savings are substantial for family groups too.
How long is the card valid for?
The See Melbourne & Beyond Smartvisit Card is available for one, two, three and seven days. Cards are valid for consecutive days from the first day you first start using it.
Do I have to use it for consecutive days?
Yes. The See Melbourne & Beyond Smartvisit Card is valid for consecutive days only. If you purchase a 3 day Smartvisit Card and you start to use it on Tuesday, it will be valid for Tuesday, Wednesday and Thursday of that week.
What time does it run out?
Your See Melbourne & Beyond Smartvisit Card is valid for calendar days, not for 24 hour periods. It will run out on the final day of validity. If you purchase a three day card and start to use if on Wednesday, it will be valid for Wednesday, Thursday and Friday.
Does the card need to be signed?
Yes. All cardholders need to sign the card – both adults and children. For security purposes we recommend that you sign the card as soon as you receive it. However, please note that once signed, no refunds or exchanged can be made.
Attractions
Is ID needed at the attraction?
No. Your See Melbourne & Beyond Smartvisit Card is all you need to gain access to the attraction. You will be asked to sign the back of your card before you start to use it. Once you reach your chosen attractions, simply present your card at the admissions point.
Does the Smartvisit Card include all of Melbourne’s attractions?
The See Melbourne & Beyond Smartvisit Card offers free entry to 60 of Melbourne's best attractions. The Arts Centre, Federation Square, Sovereign Hill, Cape Otway, Old Melbourne Gaol. To review the full list click here.
How much is the public entry fee to each of the attractions?
Attraction fees vary from $2 to $111 if you were to visit without a See Melbourne & Beyond Smartvisit Card. To review the usual entry fees please visit each of the attractions own pages.
What restaurants are included in the card?
For a list of restaurants and gourmet providers who offer specials to Melbourne & Beyond Smartvisit Card holders click here.
Planning
Do I have to pre-book for any tours?
Due to limited availability on some tours and experiences, we do recommend that you call ahead to reserve your place and we have noted these in your guidebook.
Can I book in advance for any tours?
Most of the attractions and experiences do not need to be booked in advance. However, if you would like to reserve you place on certain tours and activities, you can. Phone numbers and booking procedures can be found in your guidebook.
Purchase
Can I buy a See Melbourne & Beyond Smartvisit Card as a gift?
Yes. The See Melbourne & Beyond Smartvisit Card’s are an excellent gift for friends and relatives. When they start using their cards, they can simply sign and date the reverse. Cards are activated at the first attraction visited.
Can I purchase the Smartvisit Card prior to arrival in Melbourne?
Yes and we recommend it. Buy now and also get a great online deal. The See Melbourne & Beyond Smartvisit Card can be purchased online, or by calling 1300 661 711 within Australia, calling 61 2 9906 2711 if overseas or through your local travel agent.
Can I purchase the See Melbourne & Beyond Smartvisit Card in Melbourne?
Yes. Whilst purchasing in advance can help with your itinerary planning and you get a special online deal, the See Melbourne & Beyond Smartvisit Card is available from several outlets in Melbourne. Contact our customer service team on 1300 661 711 or email us at info@smartvisitsolutions.com to find out the most convenient location for you.
Can I upgrade my card if I bought a 2-day card and really liked it, to a 3-day card?
If you have already started to use your card, and you wish to extend your stay, you will need to purchase new card. If you wish to upgrade your card to a longer duration prior to use, you can by visiting one of our retail locations in Melbourne. |
